FAQs

What is Entrée?

A premium food-delivery service in Bangalore, India.

What are your hours of operation?

We deliver food on-demand between noon and 11 pm, but you can use the app or website to place a pre-order at anytime.

How do I order food?

1. Download the app for iOS/Android or use our website.
2. Tell us when and where you’d like your food served
3. Browse our selection Bangalore’s favorite fine-dining spots
4. Fill your tray with courses from multiple restaurants
5. Confirm your order and pay using cash, card, or netbanking.
6. Track your order live and reach your server/our service team in one click.

Is there a delivery minimum?

No—there’s no craving too small.

Do you charge for delivery?

We charge a flat 75/- service charge on on every single-restaurant order. Plus 25/- per additional restaurant.

Can I order from multiple restaurants in one order?

Of course! Don’t compromise on what you want. Just add 10 minutes and ₹ 25 /- per additional restaurant.

Can I order food for a later time?

Yes, just reset your delivery time from “ASAP” to the time you'd like your food to arrive, and we’ll get it to you on schedule. We’d recommend using this feature when placing large orders.

Can I pay for my meal with cash?

You can pay your bill and tip your server in cash, or using your credit card, netbanking account, or Entrée card (coming soon).

Can I change my order once it’s been placed?

If you need to make a change to your order, chat with us or give us a call and we’ll try our best to make it happen.

I want my food cooked a specific way

Be proud of your palate. Tell us how you’d like your food cooked in the special instruction boxes provided for each dish.

The restaurant got my order wrong.

We’re sorry to hear that! Give us a call and we’ll sort it out with the restaurant.

I can’t get through to my Server.

That’s odd! Get in touch with us and we’ll track them down for you.

I can’t access my account

Try “forgot password” for helping getting back into your account. If that doesn’t work, get in touch and we’ll be happy to help.

What is your tipping policy?

Tipping is not mandatory, but if you would like to leave something for your server, we’d suggest 10-20% of your total.

Who let bacon toothpaste happen?

Satan.

Too many messages!

Ordering should be as stress-free as eating. Tell us how you’d like us to reach you about the status of your order (email, text, chat) when you sign up. We promise we won’t inundate you with stuff you don’t need to see.

What areas do you serve?

We currently deliver to addresses in and around Lavelle Road, MG Road, Cunningham Road/Vasanth Nagar, Racecourse road, Richmond Road/Richmond Town, and Ulsoor. Live outside our radius? We'll be expanding to the rest of the city very soon.